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VTech hack in Hong Kong sees industry experts urge firms to lean more on big data to boost cybersecurity

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The SCMP’s technology news editor George Chen (left) moderates a panel including Gautam Bardoloi, Ronald Raffensperger, Howard Kwong and Mark Chan at the SCMP’s fourth Game Changers forum in Hong Kong on Thursday. Photo: K. Y. Cheng

Experts see big data as a means to boost information security among Hong Kong companies, an issue that has come to the fore in the wake of a huge data breach at local toymaker VTech.

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VTech said Monday that its database was hacked, exposing five million customer accounts, mostly belonging to parents, and the profiles of nearly 6.4 million kids worldwide.

The cybersecurity breach - the biggest in the city for at least five years - highlighted the indifference that companies in Hong Kong adopt towards cybersecurity .

But experts say that firms can harness big data to further protect people's privacy by taking into account patterns produced by their information technology equipment. This would minimise the unnecessary storage of data and make less data anonymous, they claim.

READ MORE: ‘Who owns it is almost secondary’: Hong Kong-based entrepreneurs share tips on ways of monetising big data

Data centre equipment, databases, software programmes and even email services are constantly producing logs that keep track of the activity and movement of data, said Ronald Raffensperger, chief technology officer for data centre solutions at Chinese smartphone and electronics maker Huawei.

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