For top international logistics firm UPS, one defining characteristic is the ability to offer innovative services for customers operating around the world.
What underpins this is a collaborative approach, with a team of more than 400,000 experts ready to identify sector-specific challenges and devise new solutions for clients in fast-evolving industries.
This emphasises the fact that UPS, also known as the United Problem Solvers, is not just in the shipping business but in the problem-solving business – focused on working together to find the right answer for every situation. At a time when the speed, reliability and cost-effectiveness of logistics services are so important, that is exactly what manufacturers, retailers, SMEs and multinationals are looking for.
“Doing business today is complicated,” says Chris Buono, Vice President of Information Technology for UPS Asia Pacific. “Globalisation means companies have to deal with complex networks, often involving multiple entities and spanning diverse geographies with different trade environments. All this has placed greater emphasis on supply chain management as a strategy for success.”
Typically, customers have to contend with a wide array of external challenges. These range from greater regional competition and the shift of manufacturing to emerging markets to disruptive technology, shorter product life cycles and the rise of e-commerce.
