Red Dot Payment carves niche in e-commerce with omni channel payment solutions

Driven by rising consumer expenditures and disposable income levels, Asia-Pacific has become the largest e-commerce market in the world, with a total online revenue of approximately US$861 billion last year. One visionary company committed to helping online merchants harness the potentials of e-commerce is Red Dot Payment (RDP) – a one-stop business payment solutions provider delivering industry-specific, customised payment solutions, with a strong focus on the hotel industry.

“Our secure and flexible payment gateway solutions enable merchants to increase their revenues, streamline operations, reduce cost, and provide end-customers with a seamless online transaction experience,” says Randy Tan, managing director.

The company has payment processing solutions specifically designed for the hospitality segment. In Asia, it has secured major hotel deals including Centara Hotels & Resorts in Thailand and Hotel Properties in Singapore. This year, RDP partnered with the world’s largest serviced residence provider, The Ascott, to implement an online payment gateway to secure customer data. Its customised payment solutions include the tokenisation of payment card details, with a high level of encryption to protect the personal information of Ascott’s guests.

“We invest time and resources to better understand the different systems our customers use, including booking engines, global distribution systems and property management systems. We even acquired companies to gain insights on how hotel businesses operate,” Tan says. “We also focus on management information systems and relay the relevant information to our clients so they can do more data crunching to improve their businesses.”

The company’s payment gateway, RDP Connect, allows customers to accept online payments globally. Its e-invoicing solution, InstanCollect, sends e-payment and e-billing via email and supports brick-and-mortar businesses in providing electronic statements to their customers. Small- and medium-scale enterprises launching e-commerce sites will benefit from the company’s InstanPay. RDP also offers promotional modules to customers through InstanPromo, while InstanToken securely stores preloaded credit card details for one-click checkout payment.

Founded in 2011, the Singapore-headquartered financial technology company holds a Payment Card Industry Data Security Standard Level 1 certification for its payment gateway. In Asia, it has offices in Thailand and Indonesia and has a presence in Hong Kong and Taiwan. RDP handles transactions for merchants across 17 countries in Asia-Pacific and Europe, and will expand into the Middle East and Australia by next year.